Troubleshooting eResources

How to solve common problems with accessing library resources online

EBSCO databases

There is an intermittent problem accessing our EBSCO databases (including Search Everything).

If you receive the following error when accessing an EBSCO database:

 

ebsco error screen

please try clearing the cookies in your browser.

If clearing your cookies does not work, please report the problem. Thanks!

ERIC Education Database

ERIC full-text documents unavailable

As of August, 2012, the ERIC education database removed many full-text PDF documents from their site pending review of personal information in those documents.

Full-text access is being restored slowly.  You may request full-text from Interlibrary Loan.