Visit: Circulation Desk, Library Main Floor | |
Call: 413-662-5321 | |
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Text: 413-224-6600 | |
Frequently Asked Questions |
MCLA full- and part-time students, faculty, and staff
Community members, Alumni, Williams College Faculty and Students (see our community borrowers policy for more information)
HELM Library patrons
MCLA/HELM Students | MCLA/HELM Faculty & Staff | Community Borrowers, Alumni, Williams College Students and Faculty | |
Circulating Books | 28 day loan; one 14 day renewal | 1 semester (fall/spring/summer) loan; 1 semester renewal | 28 day loan; one 14 day renewal |
Reserves | In-library use only | In-library use only | Non-circulating |
Faculty Collection DVDs | In-library use only | 7 days | In-library use only |
Popular DVDs | 7 days; one 7-day renewal | 7 days; one 7-day renewal | 7 days; one 7-day renewal |
Laptops/Chargers | 7 days | Non-circulating | Non-circulating |
DVD Players | 7 days | 7 days | In-library use only |
Other equipment (chargers, headphones,, etc.) | In-library use only | In-library use only | In-library use only |
Maximum number of simultaneous checkouts | 50 | 50 | 5 |
Items cannot be renewed if you have any fees on your account.
Check our Interlibrary Loan page for information on how to borrow materials that MCLA does not own.
BEFORE YOU BORROW A LIBRARY LAPTOP, PLEASE BE AWARE OF THE FOLLOWING:
Freel Library strives to create an environment where all patrons are welcomed, respected, and treated equitably. We ask that library patrons join us in this effort.
Library patrons are expected to observe MCLA policies as well as state and federal laws and to behave in a way that maintains an environment conducive to work and study.
Patrons who prefer a quieter study environment are encouraged to study upstairs.
Library staff will speak with patrons whose behavior in a given study area is disrupting others’ ability to work. Library staff reserve the right to determine what constitutes disruptive behavior. Patrons unwilling or unable to observe these policies may be asked to leave the building.
Food and drink are permitted in the library. Please respect custodial and library staff, as well as other library patrons, by cleaning up after yourself and promptly alerting library staff of any spills.
Please approach any member of the library staff if violations of these policies are affecting your ability to use and enjoy library spaces, collections, or services.
Questions and comments about these policies may be directed to the Associate Dean for Library Services.
See also the following MCLA Policies:
Three study rooms are available for student use in Freel Library. These rooms are intended to support collaborative projects and assignments. While other uses are permitted, those who are working together on a group project may receive priority.
All rooms have whiteboards and markers.
Freel Library welcomes donations of academic books and other materials that will add to the scope, depth, and relevance of our collection. Gifts have enabled us to enrich teaching, learning, and the student experience at MCLA.
We evaluate donations similarly to new purchases: items must be relevant to the MCLA curriculum, in good condition, appropriate for academic research, up-to-date in content and format, fit within available library shelf space, and not duplicate existing titles. Librarians responsible for collection development will make the final determination of whether items are appropriate for the collection.
Generally, we do not accept journal or magazine issues, older editions of textbooks, items in poor condition (e.g., highlighted, underlined, torn or yellowed pages, etc.), media in formats not currently supported by the library (e.g., LP, cassette, VHS), and copies of videos or television programs that do not comply with copyright law.
Thank you for considering donating your materials to Freel Library.
Current MCLA faculty, students, and staff and emeritus faculty may request items via MCLA’s interlibrary loan service. Others are encouraged to consult their public library or home institution.
Requests from patrons who have overdue interlibrary loans will not be placed until outstanding items are returned or a renewal is requested/granted by the lending library.
MCLA will request loans of books, DVDs, microforms, and other materials, as well as PDFs of articles and book chapters, that are not available via our own library.
Some items tend not to be available via ILL. These include:
Other items tend to be difficult to obtain via ILL, but we will try. These include:
The library is almost always able to obtain interlibrary loans at no cost to you. In the rare case that we cannot, we will contact you to discuss alternatives.
It depends! In general, books/DVDs take 1-2 weeks to arrive, while articles usually take 1-3 days. However, requests may take longer. If there is a date beyond which the item would no longer be useful for you, you can enter a “Not Needed After” date in the ILL request form. To check on the status of your request, please email ill@mcla.edu.
For books/DVDs: you’ll receive an email letting you know that your items are ready to pick up at Freel Library. (Any items not picked up by their due dates will be returned to their home libraries.)
For PDFs of articles/chapters: You will receive an email with instructions for downloading the PDF, which is yours to keep.
Loan periods for physical items (books, DVDs) are set by the lending library. Most interlibrary loans are for short-term use (2-4 weeks). In rare cases, a lending library might recall a book, which would shorten the original loan period. PDFs of articles and book chapters are yours to keep.
Maybe! Email ill@mcla.edu to request a renewal. We will contact the lending library and let you know whether they agree to a renewal and, if so, what the new due date is.
Depending on overall request volume and staff capacity, the library may limit patrons to five active requests at any given time.
Please try not to be! It is important to respect other libraries’ due dates and policies in order to maintain good relations with our peer institutions who are generous enough to share their collections with us.
Contact the MCLA Library, or stop by during regular business hours. New for Fall 2023: If you currently have items borrowed from other libraries via ILL, they will appear, along with any items borrowed from MCLA, HELM, and/or ComCat, in your MCLA library record, which you can view by logging in to the library catalog.
If we’re unable to fill your request, we will contact you and try to brainstorm other ways for you to get access to the item.
In general, books requested via ILL from other libraries must be picked up in person at Freel Library. MCLA librarians can work with you to explore other strategies for getting access to books that you need if you are not able to come to campus. Exceptions may be made for faculty on sabbatical as long as they can realistically return books to Freel Library by their due dates.
(PDFs of articles and book chapters requested via interlibrary loan are delivered to your MCLA email address, so you can request and receive these wherever you are.)
Please email ill@mcla.edu, stop by during regular business hours, or contact the library using any of the options on our Ask Us page.