Common problems with databases often involve a build up of cookies on your browser that cause the database authentication system to not work. If you are having problems accessing library databases, try to clear the cache and cookies from your browser using the directions below.
Google Chrome
Mozilla Firefox
Microsoft Edge
Microsoft Internet Explorer
Apple Safari on iOS, MacOS
After clearing, you will have to set your browser to accept cookies! If not, your computer will not be able to "remember" that you've logged in with your user name and password.
Sometimes there is a problem using a certain browser for some databases. We recommend switching to another browser and trying again.