Troubleshooting eResources

How to solve common problems with accessing library resources online

Basic Access Information

On Campus:  
While in the library and on campus, you will need to login with your MCLA account to access the campus network. All the MCLA  services utilize the same username and password to access the library databases, Banner, Canvas, Email and the MCLA portal.  If a community member wants to use the library's eresources, they can request  a guest account.


Off Campus
In order to comply with licensing agreements and/or copyright law, access to the library's electronic resources is limited to current students and employees of MCLA. Alumni do not have access to eresources from off-campus. If you click on a link to one of our databases, electronic journals, or electronic reserves from an off-campus computer, you will be prompted to enter a username and password. Your username and password for accessing library resources are the same as the username and password used for the MCLA portal.


Problems Logging In?
If you are having problems with your login, check the MCLA Account Management page for a solution or contact the Help Desk at (413)-662-5276 or by email.