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From the shelves of Freel Library

New this spring: Research Help 24/7! Chat online with a librarian at a time that works for YOU

by Emily Alling on 2022-02-22T13:41:00-05:00 in How-To, MCLA Community Resources, Library Resources | Comments

A small owl watches a patron and librarian chat on a laptop computer at 2 a.m. MCLA's Freel Library has joined a 24/7 research help co-operative staffed by hundreds of librarians from participating colleges and universities as well as a team of dedicated co-op librarians.

MCLA's own librarians continue to be available for in-person, virtual, phone, email, chat, and SMS research assistance Sunday evenings, Monday-Thursday daytimes and evenings and Fridays during the day. MCLA librarians remain your best bet for getting help with research for your MCLA academic work.

But when an MCLA librarian is not available, MCLA students, faculty, and staff can now chat with a partner librarian from the co-op 24 hours a day, 7 days a week. The partner librarian can answer many questions about using our library, help you get started with your research, and connect you with an MCLA librarian for follow-up as needed.

Please note that our 24/7 co-op partner librarians are only available via chat. You can still get help from MCLA librarians in person or via chat, email, phone, text, or Teams during our regularly staffed Research Desk hours (which you can always find listed on the library's Hours page).

To chat with a librarian 24/7, just visit the Freel Library homepage and look for the "Chat 24/7" button in the Get Help box.


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